Smart Agents

An agent who guides and reassures throughout the customer journey.

With Smart Agents, offer your users a conversational experience. AI that reasons, formulates reliable answers from your knowledge base, and stays aligned with your brand tone.

Request a product demo

The perfect pairing for your customers

Smart Agents

A reliable, contextualized conversational agent that draws on your validated knowledge base to respond with clarity.

Trust AI

A mastered AI that understands, filters, rephrases and guarantees zero hallucination, for every response generated.

Guaranteed framework of trust

The Agentic RAG approach: TrustAI ensures controlled responses, always within your business rules and defined perimeter.

Integrated AI multi-agents

Easily add specialized AI agents, customized or from our catalog, to enrich your conversational paths.

Personalized experience

Tailor each dialogue to the customer profile, channel and context, to offer relevant and engaging exchanges.

Native integrations

Connect Smart Agents to your existing tools: CRM, e-commerce, support, ... to automate your processes without friction.

Control and optimization

Easily analyze conversations, measure impact and adjust your scenarios, thanks to a no-code interface, to continuously improve customer satisfaction.

Soft, rounded luminous shapes on a pale yellow gradient background with a clean white background.

A really useful conversation for your customers

Save time for your teams

A lever for satisfaction and loyalty: quicker, more useful and consistent exchanges, strengthening trust and brand image.

A consistent experience everywhere: available on all your channels (website, app, WhatsApp, Messenger...), with the same response quality.

An immediate impact on your volumes: up to 70% of requests are handled automatically, relieving your support teams.

Beige rectangles of various sizes displayed on a clean, minimalist white background.

What makes it unique

Company-Ready

Designed for reliability, transparency and adaptability to demanding environments.

Extendable to your business

Add dedicated agents to your processes (ordering, after-sales service, invoicing...) without starting from scratch.

Total control

Keep control of the tone, business rules and evolution of the bot.

Safety and compliance

Technology that respects your data and regulatory constraints

Proven expertise

+Over 600 projects carried out for 150 customers, guaranteeing a pragmatic and realistic approach.

Concrete figures

proven by our 150 customers

Automated requests

+70%

Savings on media

-30%

Customer satisfaction
NPS

+20 pts

Increased self-care

+45%

"Our teams receive fewer simple questions, and our customers get their answers faster."

Customer Relations Manager - Major sports and events account

Talk to an expert