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FREN
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Smart Copilot

AI that writes with your teams,
not for them.

Smart Copilot is the natural extension of your advisor knowledge base.
Prepare precise, educational and contextualized answers... in seconds.
Request a product demo

The perfect pairing for your advisors.

Help your teams respond faster and faster and better with an enriched database assisted by AI that rephrases, suggests answers...
Smart Knowledge
With Smart Knowledge, advisors have access to a reliable and exhaustive database at
.
Smart Copilot
Knowledge is transformed into written answers, ready for dispatch.

Intelligent suggestion

Instantly propose relevant answers from the knowledge base, adapted to the context of each request.

Summary of exchanges

Get a clear summary of the current exchange and customer history, so your advisors can respond faster and more accurately.

Task automation

Speed up the repetitive actions of your advisors (emails, summaries, data entry, etc.) so that they can concentrate on the customer exchange.
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Your advisors won't be able to do without it.

Smart Copilot absorbs complexity, restores the essential.

More than 70% of questions are recurring, but require rephrasing.
1 ticket out of 3 requires you to search several sources.
New recruits spend up to 2 months finding the right tone / links.
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AI designed
for your
advisors

Analysis
A detailed understanding of need, intention and context.
Reliability
Based solely on your source of truth Councillor
Efficiency
Facilitates access to information and its delivery to customers.
Customizable
Structured, customizable answers to match your brand's tone.
Understandable
Ready-to-use answers for your advisors.

Concrete figures

proven by our customers
Reduced processing time
-30%
Lower average cost per interaction
-20%
Suggestion acceptance rate
80%
Accelerated training for new recruits
2x
"With Smart Copilot, our advisors no longer start from a blank page. All they have to do is add their personal touch."
Ecommerce Manager - Key Account Sports Sector
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