Trust AI

Trusted AI at the heart of your customer and advisor experience.

At Smart Tribune, we've chosen AI that's reliable, traceable and controllable.Trust AI is our unique hybrid architecture, designed to activate the right knowledge at the right time.

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Hybrid AI to respond, without ever leaving your frame of trust

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AI framed by your rules

Our AI agent sequences follow your procedures, your governance rules and your validated knowledge base.

Zero hallucination

Our AIs don't "guess". They rely solely on the validated and structured content of your knowledge base.

Native protection

Anti-injection protection, integrated moderation, RGPD-by-design: your data, your processes, your security standards.

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AI designed for the needs of large organizations

Agentic Architecture

Each agent has a clear mission (intention, selection, validation, reformulation, etc.).

Traceability

Transparency on the sources used for each answer

Safety & compliance

Hosting in France & automatic offuscation of personal data

Business relevance

Guaranteed business alignment (formulations, exclusions, prioritization)

Robustness

Resistant to toxicity and malicious prompts

Connectivity

Direct integration into your tools via API or connectors (CRM, helpdesk...)

Important KPIs

Entreprise-ready

Availability rate

99,9%

RGPD Compliance

100%

Data transferred
outside the EU

"Our teams receive fewer simple questions, and our customers get their answers faster."

Customer Relations Manager - Major sports and events account

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