Smart Tribune - The customer relationship solution for public services

Explore how Smart Tribune supports public services and their users.

Conceived thanks to the work of our R&D team, led by a PhD in Natural Language Processing, our Agentic AI embodies the alliance of research and applied innovation. It is the foundation of all our solutions.

A practical solution for the daily challenges of citizen services.

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Integrating your customer and public data is the first step toward service excellence.

Easily integrate your tools and content

Manuals, databases, regulations, archives, images, internal communications... Smart Tribune centralizes, structures, and secures all your information.

Intelligent indexing

Data standardization

Organization into functional units

Tailored support: analysis of sources, development of structuring plans, specialized advice.

For citizens: autonomy, simplicity, trust

Manuals, databases, regulations, archives, images, internal communications... Smart Tribune centralizes, structures, and secures all your information.

Smart Answer: up-to-date, SEO-optimized content that is accessible and compliant with RGAA standards

Smart Agent: an AI bot based on your knowledge to manage document requests, tax questions, or administrative procedures

For your agents: assistance, efficiency, accuracy

Simplify access to information and speed up personalized responses for users:

Smart Knowledge: an enriched and structured database, integrated into your tools

Smart Copilot: compliant email drafting, with internal sources

Beige rectangles of various sizes displayed on a clean, minimalist white background.

AI designed for the specific needs of the public sector

Agentic Architecture

Each agent has a clear mission (intention, selection, validation, reformulation, etc.).

Traceability

Transparency on the sources used for each answer

Safety & compliance

Hosting in France & automatic offuscation of personal data

Reliability

Security against attacks and inappropriate content

Compatibility

Easy connection with your tools (CRM, support, etc.) via API

Robustness

Resistant to toxicity and malicious prompts

Benefits included with Smart Tribune for the public sector

Support from our experts

Controlled and transparent AI

Data hosted in France

Automatic updates

Compliance with the GDPR

FAQ

How does Smart Tribune guarantee the reliability and transparency of responses?

Our AI is based on a clearly defined Agentic architecture (intention, selection, validation, reformulation), with traceability of sources and transparency regarding the content used for each response.

Is the solution suited to the complexity and constraints of public service?

Yes. Smart Tribune is designed to meet the specific needs of public services: regulatory information, administrative procedures, official documents—all while ensuring the security, traceability, and compliance expected by public bodies.

Can Smart Tribune be integrated with existing government systems?

Absolutely. Smart Tribune easily connects to your existing tools (API, CRM, citizen portals) to centralize, structure, and disseminate information in a consistent manner across your digital channels.

Does Smart Tribune comply with security and compliance standards (e.g., GDPR, RGAA)?

Yes. The platform ensures secure data hosting (including in France), automatic anonymization of personal data, compliance with GDPR standards, and adaptation to the digital accessibility framework for public services.

Can the solution handle sensitive information (documents, regulations, files)?

Yes. Smart Tribune ingests and structures your sources (official texts, databases, manuals, archives) to make them securely accessible to users or internal agents, with appropriate access controls.

FOR PUBLIC SERVICES

Trusted AI Smart Tribune and secure exchanges for public services

They trust us

Insurance

Productivity

Security

AI designed for the specific needs of the public sector

Proven use cases in public services