commitment

Our CSR Commitments: Useful, Modest, and Responsible AI

Since 2011, Smart Tribune has been helping large companies make the right information accessible to their customers and advisors. This mission has an impact on our teams, our customers, our suppliers, and the environment. Our CSR charter, signed on July 8, 2026, by our President, Jérémy Gallemard, outlines how we are addressing this mission.
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Our CSR Charter

Our principle: prove before asserting

Do what we say, say what we do, and make no claims that we cannot back up with evidence. This is the rule we apply to our AI solutions, and it is the one we apply to our CSR approach.

Our Teams

An independent French publisher since 2011.

15 years

R&D, development, and taxes paid in France since 2011.

The planet

A more mindful approach to digital technology in everyday life.

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One printer for the entire company, recycled toner cartridges...

Your data

AI that doesn't feed on your information.

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No data transmitted to AI models via Microsoft Azure is used to train them.

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Why We Are Committed

Our clients are large corporations and public utilities. Their procurement departments evaluate their suppliers based on their social, environmental, and ethical practices, and the duty of care extends throughout their entire supply chain. By choosing Smart Tribune, they are choosing a supplier that makes a written commitment—and that, in turn, holds its own suppliers accountable.

Well-structured knowledge: the key to efficient AI

Information scattered across dozens of documents leads to duplicates and contradictions. It forces customers to call back and advisors to search for answers. By centralizing and ensuring the reliability of information, we help our customers avoid unnecessary contact, reduce redundant content, and generate well-sourced, traceable responses rather than approximate answers that will need to be corrected.

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For Our Employees

Smart Tribune adheres to the United Nations Guiding Principles on Business and Human Rights, the Universal Declaration of Human Rights, and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Our Four Commitments
NO ONE
Decent and Fair Working Conditions
A safe and healthy environment, equal treatment of women and men, ongoing training, and a zero-tolerance policy toward discrimination and harassment.
ENVIRONMENT
A More Responsible Digital World
Refurbished equipment, cloud hosting scaled to meet needs, taking the train instead of flying, and reducing printing and waste.
ethics
Fair and Transparent Business Practices
Good-faith relationships with our suppliers, adherence to payment terms, prevention of corruption, and protection of personal data.
communication
Honest and verifiable communication
Figures verified prior to publication, no claims of certification before it was obtained, no dark patterns, and accurate customer testimonials.

Responsible Communication

In an AI market saturated with promises, we set simple rules for ourselves:

Verifiable and documented figures prior to publication

Any quantitative statement regarding the impact of our solutions is based on verifiable internal data or recognized third-party sources, which are documented prior to publication.

No label may be claimed before it is officially granted

We do not claim any labels, certifications, or designations (such as B Corp or carbon neutrality) until they have been officially granted. This is the foundation of transparency for our customers.

Ethical and responsible practices across all our channels

Our channels comply with the GDPR and privacy regulations, do not use any dark patterns, and publish only accurate customer testimonials.
This is our guiding principle.

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At Smart Tribune, we offer equipment that lasts

We equip our employees almost exclusively with refurbished computers and smartphones. We prioritize equipment that is repairable, eco-labeled, and energy-efficient; we configure the power management settings on workstations; and we encourage employees to use their personal smartphones with a business number (eSIM) rather than purchasing a second device. An inventory system tracks the entire fleet of devices.

Hosting tailored to your exact needs

Our platform is hosted in the AWS cloud in Paris. The infrastructure scales to meet our customers' demand for availability, rather than running oversized servers. Our development environments are virtualized to minimize resource consumption.

Smart Tribune Security
Pale yellow gradient background with soft white tones, evoking a feeling of sunny serenity.

More Fuel-Efficient Travel

We prefer remote meetings whenever possible. For travel within France and Europe, we generally take the train rather than fly.

Fewer prints, less waste

A single laser printer for the entire company, recycled toner cartridges, reusable or refillable supplies, and a waste management system focused on recycling and giving items a second life.

Business Ethics and Responsible Procurement

We maintain transparent, fair, and good-faith relationships with our suppliers. We comply with payment deadlines, contract law, anti-corruption and anti-bribery regulations, and our reporting obligations.

Answers with sources

Our RAG agent responds only based on your validated knowledge, and the sources are displayed.

Governance and Traceability

Approval workflows, content freshness, team-based permissions. GDPR-compliant and aligned with the AI Act.

Sovereignty and Independence

Data hosted in France; a 100% French-owned independent company.

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