FOR MOBILITY

Reliable knowledge and intelligent assistance for the mobility and transportation sector

In the mobility sector, reliability and safety are non-negotiable. At Smart Tribune, we have chosen to use trusted AI designed to provide the right information at the right time, whether it is to manage passenger flows, optimize logistics operations, or inform users.

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Discover how Smart Tribune helps mobility and transportation stakeholders

Conceived thanks to the work of our R&D team, led by a PhD in Natural Language Processing, our Agentic AI embodies the alliance of research and applied innovation. It is the foundation of all our solutions.

Concrete answers to the daily challenges of passenger relations and customer service.

Talk to an expert

Understanding their needs, journeys, and habits allows us to offer them a smoother and safer experience.

Integrate your data and tools

Manuals, regulations, databases, management systems, images, communications... Smart Tribune centralizes, indexes, and secures all your information.

Semantic analysis

Data standardization

Organization into functional modules

Support included: source evaluation, structuring strategy, expert advice.

For your travelers, autonomy is becoming a given

Manuals, regulations, databases, management systems, images, communications... Smart Tribune centralizes, indexes, and secures all your information.

Smart Answer: up-to-date, SEO-friendly, accessible content that complies with RGAA standards

Virtual agent: a conversational robot based on your knowledge to handle routine requests and unexpected situations

For your agents: The digital co-pilot for your mobility teams

Simplify access to information and speed up personalized responses for your users:

Smart Knowledge: an enriched and structured database, integrated into your tools

Smart Copilot: draft emails in line with your policies, using internal sources

Beige rectangles of various sizes displayed on a clean, minimalist white background.

AI designed for the challenges of the mobility sector

Agentic Architecture

Each agent has a clear mission (intention, selection, validation, reformulation, etc.).

Traceability

Transparency on the sources used for each answer

Safety & compliance

Hosting in France & automatic offuscation of personal data

Business relevance

Guaranteed business alignment (formulations, exclusions, prioritization)

Robustness

Resistant to toxicity and malicious prompts

Connectivity

Direct integration into your tools via API or connectors (CRM, helpdesk...)

What is always included with Smart Tribune for the mobility sector

Support from our experts

Controlled and transparent AI

Data hosted in France

Automatic updates

Compliance with the GDPR

FAQ

How does AI ensure reliable answers for users?

Smart Tribune's AI is based on an Agentic architecture—each response is constructed from validated sources (internal databases, official documents), ensuring traceability, transparency, and business relevance.

How does Smart Tribune enhance the traveler experience?

Smart Tribune offers intelligent self-care (AI FAQ, chatbots) that provides clear and immediate answers to travelers' frequently asked questions (schedules, fares, disruptions), improving information flow and user satisfaction.

Can the solution handle complex transportation-related information?

Yes. Smart Tribune centralizes and secures your manuals, regulatory data, and management systems to make them accessible and understandable through contextualized responses, even for complex topics.

Can Smart Tribune be integrated into existing mobility systems?

Yes. The platform integrates with your tools via API or connectors (CRM, helpdesk, databases) to unify information and distribute it across all relevant digital channels.

How does Smart Tribune help reduce calls to support services?

By providing immediate and reliable answers to frequently asked questions (disruptions, tickets, access to services), Smart Tribune enables travelers to help themselves without needing human support.

FOR MOBILITY

Reliable knowledge and intelligent assistance for the mobility and transportation sector

They trust us

Trust

Performance

Security

AI designed for the challenges of the mobility sector

Concrete use cases for mobility