Our experts and AIs to help you transform your performance.
To reach new standards of processing speed and customer satisfaction, AI is not enough. For 15 years, working with over 150 customers, our experts have been supporting your teams in transforming your customer and employee processes.
To be as close as possible to you, to guide you step by step in the implementation of your selfcare strategy. That's what we're all about.
Why is consulting
so valuable?
How do I structure my knowledge for AI? What use cases should I choose for a conversational agent? How can I measure the quality and relevance of the answers provided by AI?
Our experts answer these questions by helping you identify the right levers, secure your technological choices and turn your ideas into measurable successes, with support tailored entirely to your sector and your challenges.
Putting knowledge at the service of AI is our business.
With over 600 projects carried out for 150 customers, we know how to transform your content into a clear, centralized and ready-to-use foundation. The result: trusted AI, reliable conversational agents and augmented advisors.
Our experts will work with you to clarify your priorities, identify the real sticking points and define realistic objectives together.
design
Co-constructing the best approach
With over 600 projects under our belt, we know that no single recipe works. We custom-design your customer and advisor journeys, integrating the most appropriate AI and conversational use cases.
DEPLOYMENT
Masterly implementation
No standardized "turnkey" deployment: our experts configure your solutions to suit your environment, train your teams and guarantee smooth, secure implementation.
OPTIMIZATION
Continuous improvement, according to your needs
Because your challenges evolve, we provide personalized follow-up: performance measurement, content adjustment, enrichment of AI use cases and ongoing optimization of your conversational agents.
Improving, again and again
Your customers evolve. Your advisors evolve. Your business evolves. Launching a system is just the beginning: our consulting support continues to adjust, enrich and optimize it on an ongoing basis.
Smart Advice - Consulting and analysis
An expert consulting offering that combines performance analysis, industry comparisons and practical recommendations to optimize your AI, knowledge and conversational devices and maximize their ROI.
Smart Workshop - Packaged workshops
A catalog of collaborative workshops, designed by our experts from over 600 projects, to explore your AI use cases, structure knowledge, optimize your conversational paths and boost the ROI of your devices.
Find out how Roole supports its 1.4M members
customer testimonial
+60%
Satisfaction after 6 months of use
''Our members find their answers and our advisors receive much better-qualified requests, which improves our entire customer relationship..."
