Centralize information and knowledge with Smart Tribune

With Smart Tribune, centralize all your information and knowledge in a single database that is accessible and updated in real time. This centralization allows you to unify your messaging across all your channels: FAQs, chatbots, help centers, customer areas, and more.
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A single source for your entire business

Smart Answer
An intelligent FAQ that understands even complex questions and provides clear, sourced answers optimized for SEO and accessibility.
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Smart Knowledge
A conversational agent that reasons, rephrases, and guides the user through their steps, while remaining aligned with your knowledge base and brand tone.
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01
Increased efficiency
No more scattered searches—your teams can quickly access a reliable and comprehensive source.
02
Omnichannel consistency
The same qualified information is disseminated everywhere, ensuring a consistent customer experience.
03
Quality and reliability
The single database ensures contextualized, natural, verifiable responses derived solely from validated content.
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The role of Smart Tribune

A benchmark solution for market leaders

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A knowledge base
An AI assistant
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Analysis and management tools
via Smart Dashboard to measure the effectiveness of your database and anticipate needs.
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A knowledge base
intelligent platform that aggregates, organizes, and optimizes your content.
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The tangible benefits for your company

Quality of responses
Contextualized, natural, and verifiable answers.
Reliability of AI
No hallucinations: AI remains within a trusted framework.
Omnichannel
Web, mobile, WhatsApp, or app integration.
Advanced sector-specific AI:
Each entity excels at a specific task (analysis, sorting, synthesis, adaptation).
Connectivity
Direct integration into your tools via API or connectors (CRM, helpdesk...)
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Previously, our teams wasted time searching for information. Today, with Smart Tribune, they have access to a single, reliable database.
Quality Manager, major industrial account
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