Your knowledge base always up to date with AI
Discover the self-updating AI knowledge base that eliminates obsolete information, duplications and contradictions.
Detect and fill the gaps in your knowledge base
When your employees struggle to find the “what to say” or “what to do” by consulting your knowledge bases, Smart AI steps in to identify and fill these knowledge “gaps.” With its insights, detect missing, outdated, or contradictory content, thus ensuring a comprehensive and up-to-date knowledge base.
Structure your existing knowledge base
Smart AI transforms your current knowledge base, deemed unreliable by your teams, into a structured and reliable resource with the help of Smart AI, thus improving their use and reliability.
A reliable and updated knowledge base
Smart AI revitalizes your public and internal knowledge base, generating and validating essential content. At the same time, it alerts you for required updates, thereby continuously guaranteeing their reliability and timeliness.
Involve your agents in the evolution of your knowledge base
Engage your agents by allowing them to provide feedback during updates or seasonal changes. The updated contents are notified to the agents who, with their feedback, help Smart AI to optimize and evaluate the state of your knowledge base.
Your knowledge made intelligible for AI
Do you want to deploy an AI chatbot to support your employees or interact with your clients? Optimize your knowledge base for the deployment of AI chatbots and thus ensure reliable information and precise exchanges on your products, services, and campaigns.
Smart AI, the knowledge management assistant
Concrete results with
1 day
for creating an FAQ or internal type knowledge base
95%
of searches leading to relevant results
+53%
of traffic on your knowledge base
Join the customer services already using Smart AI
Our AI assistant transforms knowledge management for knowledge managers across more than 30 industries.